Go to “My Account” at the top of the page. When you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay. You may not cancel orders after they have been shipped.
Sure! Login to your account and click "Manage Subscription". From there, you may skip a month, pause your boxes, cancel or reactivate your subscription. You can also access "Manage Subscription" from your order confirmation email.
After your order has been shipped, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the My Accounts links section. Once you sign in, you will see an order status and a tracking number.
Typically, credits take 7-10 business days to post from the time we process them. Depending on your bank, it may not show on your account until your next billing statement.
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